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What challenges await Austrian industry?

The biggest problems for artificial intelligence and its future use currently include financial hurdles, a lack of qualified personnel and human distrust. Data quality is also an obstacle.

According to a Study by Fraunhofer Austria from 2022, AI applications are already in use in one in ten companies. operational use. Another study commissioned by the Digital association Bitkomwhich surveyed a representative sample of 606 German companies from all sectors with at least 20 employees, provides the following results:

The biggest obstacles to the implementation of AI in companies currently include the Lack of qualified personnel and insufficient data (both 62 per cent). These are followed at some distance by a lack of financial resources (50 per cent), uncertainties due to legal hurdles (49 per cent), a lack of technical expertise (48 per cent) and a lack of time (46 per cent).

Around a third of respondents cite a lack of acceptance on the part of employees (37 per cent) and a general mistrust of AI (33 per cent) as obstacles. In addition, around a fifth (22 per cent) of companies still lack concrete use cases. We took a closer look at three of these problem areas.

 

Problems with artificial intelligence: the financial hurdle

In 2023, industrial companies will continue to face a variety of challenges. Various challenges are currently Crises and cost drivers negative impact on the economy. The ongoing problems in supply chains and the rising costs of energy, raw materials and labour are currently the biggest obstacles to the success of companies.

The resulting reluctance to invest and innovate leads to a serious problem for artificial intelligence and its future use, such as Viacheslav Gromovfounder and CEO of AI provider AITAD, explains: "The increase in the cost of energy and raw materials is forcing the economy to implement price increases, but these are not universally accepted. As a result, companies are often stuck with these costs."

Gromov continues: "In addition, rising costs and inflation are leading to a reluctance to buy. Companies' business prospects have reached a historic low since the start of the energy crisis - the number of optimistic companies has never been so low." Criticism is also voiced in many places that the domestic extraction industry is partly to blame for the major challenges facing the use of AI.

But not every player in the domestic industry thinks this way: "I'm always amazed at the things that are criticised. I think that it is the state's responsibility to create suitable framework conditions. As an entrepreneur, I endeavour to make the best possible use of these. I don't see any need for the state to pursue a strategy for artificial intelligence; this should come from the private sector," says, for example Markus Loinig, CEO of Senzoro, a company that combines ultrasonic measurements and AI to reduce maintenance costs.


Sepp Hochreiter, Head of the Institute for Machine Learning at the University of Linz

 

Problems with artificial intelligence: the hurdle of data quality

According to a Deloitte survey are the biggest challenges that companies face on the road to using AI: Risk management, integration and implementation, high costs and data issues.

Keyword data: Data protection is often the main problem, but the inadequate quality of the data is also a recurring issue. Johanna Schmidt, who holds a doctorate in computer science and heads the research group at VRVis, believes that the use of trained AI to handle large amounts of data is a sensible approach. However, the step before that should not be neglected.

This first step is to harmonise the data to ensure accurate results. "It is not very effective to apply an AI to a faulty dataset," notes Schmidt. She emphasises that the approach of using a trained AI to handle large amounts of data is certainly promising and that there are experts at VRVis for this. Nevertheless, the step of data harmonisation is crucial in order to achieve precise results. Schmidt currently sees an interesting approach in the use of edge devices, which could provide a wealth of additional information in production processes. She hopes that this will increase awareness of the value of data science in the coming years.

What is needed, of course, are more experts. "Especially when it comes to combining unstructured data in the data lake and structured data in the data warehouse," says Manuel Hausjell, consultant at software developer TietoEvry. Last year, around a quarter of companies were looking for data scientists, AI researchers or transformation experts to fill their skills gaps.

 

And what does artificial intelligence itself say?

What are the problems with AI?" we ask the artificial intelligence "neuroflash". This is the answer: "One of the biggest challenges is gaining trust in AI systems so that companies are willing to integrate them into their business processes. Many companies are also concerned about data protection and the transparency of AI-based decisions. In addition, the shortage of skilled labour in the field of AI development and implementation can be an obstacle.

The technological challenges of implementing AI systems correctly should also not be underestimated. There are concerns about the ethical and moral aspects of AI, as well as the potential impact on jobs and society as a whole. It is important that companies and regulators proactively address these challenges to support the effective and safe use of AI in industry in Austria," continues Neuroflash.

Well then, let's get on with it!

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